We want you to be satisfied with your purchase. Here's exactly how and when refunds are available, with no fine print.
If your funnel has not produced a single sale 90 days after launch, we refund what you paid for the build. Applies to $1,999 paid once and three monthly payments of $797.
Digital product. Delivered instantly. Refundable within 14 days if it doesn't work.
Digital product. Delivered instantly. Refundable within 14 days if it doesn't work.
No refunds on past months, but cancel anytime to stop future charges.
Updated October 15, 2026. These specific terms apply to the 7-Day Revenue Engine Build offered at $1,999 paid in full or three monthly payments of $797 ($2,391 total). They take precedence over any conflicting general terms below or in our linked policies.
Build schedule: Seven days of build time begins after onboarding is complete, required account access is provided and your start date is confirmed. You complete onboarding, provide access and respond to approvals; our team handles the setup, testing and launch.
90-day first-sale guarantee: If your funnel has not produced a single sale 90 days after launch, we refund what you paid for the build. This applies to both payment options, even after access is granted, onboarding begins or work starts. A general no-refund clause or 14-day request window does not override this guarantee. Email [email protected] with your checkout email and order details to request your build-fee refund. Advertising spend and other separately purchased costs are not build payments.
Three payments, then done: The payment plan charges $797 at checkout, then $797 one month later and $797 the following month. Total: $2,391. After the third successful installment, the build is paid in full. There is no fourth installment or ongoing membership charge. This is payment for one build, not a cancel-anytime membership. A failed payment does not add an installment to the agreed total.
Onboarding: Instructions are available immediately after successful checkout. Email your Zoom email to [email protected] from the address used at checkout. Our team responds within 24 hours with the onboarding invitation and required-access checklist.
Included costs: Software, hosting and CRM are included as described in the offer. Advertising budget is separate. Any optional costs are confirmed during onboarding before that work begins.
The first-sale guarantee is a build-fee refund promise, not a promise of a particular income or profit. Existing customers retain the terms of their original purchase.
We offer a 14-day refund window on the following one-time digital product purchases:
Due to the low price point and immediate digital access provided, the $7 Auto-Builder Kit trial charge is non-refundable.
Monthly memberships are billed for access to the current period. We do not refund partial months or past months of membership. However, you can cancel at any time and your subscription will stop at the end of the current billing period.
The following general policy does not apply to the October 2026 Revenue Engine Build guarantee above or override the terms provided at an existing customer's original purchase.
DFY services are non-refundable once onboarding has begun. Onboarding is considered to have begun at the point you are added to our shared Zoom workspace and active work has commenced on your account.
Because DFY work involves the immediate allocation of time, strategy, and resources specific to your business, we are unable to offer refunds at any stage after that point. We are fully committed to delivering results and will continue working with you for as long as it takes to get there; regardless of timeline.
If you have concerns about the direction or progress of your engagement, please email us at [email protected]. We will always work to make it right.
Except for the DFY guarantee above and other product-specific terms, refund requests on one-time products made more than 14 days after the original purchase are generally not eligible. That said, if you have a unique situation, email us... we consider these case by case.
This general restriction does not add conditions to or override the October 2026 DFY guarantee above.
Any customer whose account has been flagged for violating our Terms of Service (for example, sharing login credentials, redistributing materials, or scraping content) is not eligible for a refund.
Refunds are requested by email. There's no form to fill out and no approval committee... just send us a note.
Email [email protected] from the email address you used to place the order. Please include:
If you email us from a different address than the one used to order, we'll need to verify your identity before processing, which can add a day or two.
Once a refund is approved, it's processed within 5-10 business days back to the original payment method. The exact time it takes to appear on your statement depends on your card issuer.
You'll receive an email confirmation when the refund is initiated. If you don't see the refund on your statement after 10 business days, email us and we'll investigate.
If you have an issue with a charge on your card, please email us first at [email protected]. We typically resolve billing issues within 24-48 hours and refund eligible purchases without hassle.
Initiating a chargeback with your bank before contacting us often makes resolution slower, not faster, and may result in account closure and removal from our customer list. We'd much rather solve the problem directly.
These are two different things and they're handled differently:
Questions about whether a specific purchase is eligible? Just email us and we'll tell you before you decide.